Essential Negotiation Skills

Open Events for this Topic
4 Jul 2013	WS6510	£295	Birmingham City Centre
17 Jul 2013	WS6511	£295	Leeds City Centre
5 Nov 2013	WS6512	£239*	Manchester City Centre  *Early Bird Rate
6 Nov 2013	WS6513	£239*	Birmingham City Centre  *Early Bird Rate
12 Nov 2013	WS6514	£255*	London Victoria  *Early Bird Rate
This workshop can also be run as a custom internal workshop

Internal Event for Your Organisation

We can run this topic as an internal event for your organisation on your premises. This can provide a high quality and cost effective staff development route. More»

Overview

We all negotiate, it is part of our lives and yet very few of us know how to do it well. It is an interesting experience to travel and encounter people from countries where bartering is a part of their way of life; to many from the UK it feels like an alien process.

The buying and selling of services, goods, skills or time is part of what we have to do on a daily basis but for many of us we do not negotiate unless we really have to - or it is accepted that we should - as with ‘Big Ticket’ items such as a car or house.

Yet negotiation is really a simple enough process to learn to do well and, as with most things, some good simple planning will generate a much better position for the negotiator. In the negotiation itself it is vital to recognise where you are in that process and what you have to do to move it onto the next stage. Negotiators need to know how to deal with the tricks and techniques that they might encounter and this workshop will provide you with tools and skills to confront these challenges

Aims and Objectives

The workshop will aim to ensure all delegates have a comprehensive understanding of successful negotiating and be able to usefully apply the skills learnt through regular practice and coaching, post-programme.

By the end of the course delegates will be better able to

• understand the difference between long and short term strategy
• understand the different negotiating styles and see which one favours them
• recognise and be able to combat tough negotiators and their techniques
• successfully plan a negotiation
• recognise the stages of a negotiation and how to move it on
• explore needs and wants
• stay in control through the negotiation
• understand the sources of personal power in a negotiation

Content

The workshop will cover the following topics:

• General Principles
• Negotiation and selling
• Different negotiating styles
• The Dirty Dozen
• The Four Stages
• The Four Cardinal Points
• The Process
• Negotiate late and little
• My organisation’s needs and my personal needs
• Seek first to understand, before being understood
• Maximum leverage
• Upper and lower ranges of negotiation
• Principles
• Keep it moving
• Body language
• Silence
• Conflict
• Summarise
• Maximising and minimising of our power
• Personal negotiating styles
• Average and skilled negotiators

Delegate Feedback

"My sincere gratitude for the course, it was very intuitive, challenging and extremely motivating.  Everyone’s personal feedback, to me, was one of high praise"
Field Sales Support Manager - Mediplus

"The overall knowledge gained will benefit my sales/negotiations - great day!"
Sales Manager, Mawsley Machinery

"Better negotiation with suppliers/clients to maximise company profits!"
Managing Director, SJ Event Consultancy Limited

"Very enjoyable course, great delivery - very useful tips and good overview"
Community Engagement and Partnership Manager, Manchester Sports and Leisure Trust

"Absolutely brilliant"
Sales Specialist, Mediplus

Who Should Attend?

A one-day workshop for all those with any responsibility for negotiation. If you deal with other departments, wage bartering, suppliers or customers and there are variables present, then this programme ensures an ideal negotiating approach is taken by guiding the participant through the whole process.

 

Programme

View Programme

Facilitator

Our trainer has an extensive and varied work experience beginning with British Rail, followed by banking, retail management, training, and after a degree at Warwick University, senior manager in the field of education and industry consultancy.

Prior to setting up as a consultant our trainer held, for 3 years, the position of a Senior Programme Director within one of the leading International Learning Consultancies. His post consisted of selling, designing and presenting programmes in the fields of; quality; customer care; leadership, and presentation skills. Which lead to the company winning ‘Best Presentation Skills Course’ in the country.

His highly engaging approach to training has evoked numerous exemplary testimonials from a diverse range of delegates from small and medium businesses, to public sector organisations, to leading global enterprises.

Venue and Travel

Venue details and travel information will be included in your confirmation email. If the venue has not been confirmed at the time of booking, then the information will be emailed to you closer to the event.

Booking & Confirmation

Bookings will only be accepted on receipt of full payment PRIOR to the event via cheque, BACS or credit card.  Cheques to be made payable to ‘National Training Resources Limited’.

All reservations will be confirmed by email within two days of receipt of your completed booking form and payment in full and will include venue details and times.

Please direct all conference queries to the Conference Team.
Tel:  0845 130 6152 or 01827 63919.
Fax:  01827 60836 or 01827 61428. 
Email: conferences@national-training.co.uk

Terms & Conditions

Please read our full terms and conditions. Completion and return of the Booking Form constitutes a contract between yourselves and National Training Resources Limited.  Delegate cancellations/transfers are only accepted up to 3 weeks prior to the event and are subject to a small administration charge. Delegate substitutions can be made at any time.  We reserve the right to cancel or alter the event at any time.