Topics

Our workshops are normally run as open events at prime city centre venues throughout the UK, which are ideal if you have a small number of staff who  wish to attend.  Our workshops can also be run as in-house workshops which would be delivered to your staff on your premises.

Click on a topic for further details:


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  Communication and Negotiation
  Counselling Skills for Enhanced Communication
  Essential Negotiation Skills
  High Impact Communication
  Influencing Skills
  Managing Meetings
  Corporate Governance
  2020 The Role of the Company Secretary
  Customer Service
  Customer Influence & Persuasion
  Quality Customer Service
  Telephone Communication Skills
  Data Protection, Bribery and Corruption
  Data Protection Act - The Latest Changes & Implications of Handling Personal Data
  Fraud Awareness, Prevention & Detection
  The Bribery Act
  Equality and Diversity
  Equal Pay Audit
  Equality & Diversity: Understanding Latest Legislation 2013/4
  Financial
  Effective Debt Collection Over the Telephone
  Finance for Non-Finance Managers
  Finance for Non-Finance Managers (2-Day Course)
  Finance for Non-Finance Managers - Advanced
  Finance for Non-Financial Directors (2-Day Course)
  Finance for Non-Financial Managers
  Introduction to Company Accounts
  HR and Training
  Disciplinary and Grievance - The Essentials
  Employment Law, Rights & Responsibilities in 2013
  Interview & Selection - Getting it Right
  Performance Appraisal and Assessment
  Staff Recruitment, Selection & Retention
  Management Development
  Effective Time Management
  Introduction to First Line Management
  Problem Solving & Creative Thinking
  The First Line Manager - Improving Skills and Effectiveness
  Using Self Hypnosis as a Leadership Tool
  Managing Performance
  Motivating you to Motivate Others
  Performance Management Balanced Scorecard
  Marketing
  Google Adwords & Analytics: low cost web marketing
  Google Adwords - Advanced
  Practical Marketing for Small Businesses or Low Budgets
  Web Site Search Engine Optimisation - DIY tips & advice
  Maths for Business
  Business Maths: Applications for Managers & Technical Staff
  Business Maths: Effective Manipulation of Data and Statistics
  Business Maths: Effective Use of Spreadsheets
  Business Maths: Logistics and Planning
  Presentation Skills
  Improving Presentation Skills - 1 Day Course
  The Next Stage of Presentation: Day 2 of Presentation Skills
  Redundancy, Self Employment & Consultancy
  Beyond Redundancy - Planning and Preparing a Working Future
  Effective Job Search
  Moving into Self-Employment
  So You Want to Become a Consultant?
  Sales and Business Development
  Advanced Selling Skills
  Fundamental Selling Skills
  Networking for Success: Building Business & New Contacts
  Successful Sales Account Management
  Telesales Essentials
  Telesales LIVE!
  The Sales Presentation - Perfecting your Pitching Skills
  Special Needs Employees
  Autism Spectrum Disorders
  Dyslexia - Understanding & Improving Support
  Effective Leadership Essentials 2019
  Strategic Management, Leadership and Direction
  2020 Company Board Director Roles and Responsibilities 2 Days
  Effective Leadership
  Strategic Management
  Train the Trainer
  Train the Trainer - 1 Day Course